“Remember, a person who wins success in hospitality may have been counted out many times before. He wins because he refuses to give up.”
— Kemmons Wilson, founder of the Holiday Inn
The subject matter described herein, relate to a series of focused and dedicated training & development activities designed to ensure the workforce of hotels, resorts and related businesses is trained, developed and motivated to perform the assigned duties with a high level of competency.
The training & development activities explained in this document have been specially designed for hotels, resorts and related businesses and would be customized to suit the workforce of individual organizations. Also the complexity of the contents of the programmes would be adjusted as per the specific requirements of individual organizations.
In the process of developing the training & development activities, the general competency levels, cultural backgrounds, educational levels and work exposure levels of current Sri Lankan hospitality have been carefully taken in to consideration to maximize the effectiveness of training & development initiatives.
The training programmes mentioned herein are more suitable for an ongoing operation and special plans could be drawn for pre-opening situation.
Training and development activities described in this document are applicable for all three levels of the management The above mentioned programmes target following competencies of professional hospitality employees
Also the same programmes cover the functions of all the disciplines of the hospitality industry such as
All the training and development activities are focused on four key areas
All the programmes conducted by Boost Hotels will be facilitated by reputed industrial professionals and subject experts with long experience in conducting training. Training methods used by Boost Hotels include,
All the programmes conducted by Boost Hotels will be facilitated by reputed industrial professionals and subject experts with long experience in conducting training. Training methods used by Boost Hotels include,
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The information furnished herein is believed to be accurate and reliable. However, no responsibility is assumed by Boost Hotels (Pvt.) Ltd for its use, or for any infringements of patents or other rights of third parties resulting from its use.