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Core Features
Everything you need to manage your reputation
Automated Review Requests
Trigger SMS and email review requests automatically after checkout or table close, timed for the highest response rate.
Multi-Platform Monitoring
Track and manage reviews from Google, TripAdvisor, Facebook, and other platforms in one dashboard.
Sentiment Analysis & Alerts
Instantly flag negative feedback so your team can respond before it becomes a public review.
Respond From One Dashboard
Reply to guest reviews across every platform without logging into each one separately.
PMS & POS-Triggered Timing
Requests fire automatically from checkout or order-close events - no manual list building.
Property & Outlet-Level Reporting
Compare review scores and response times across every hotel or restaurant location.
Advanced Capabilities
Turn feedback into action, before it goes public
- Private feedback capture before it becomes a public complaint
- Custom survey questions per property or outlet
- Staff recognition tagging from positive reviews
- Competitor benchmark tracking
Why it matters
- Higher search ranking and booking conversion from stronger review scores
- Faster resolution of guest issues, before they escalate
- One unified reputation score across all locations
- Guest sentiment data feeding directly into your member program
Stop losing guests to bad reviews you never saw
See Boost Guest Review Management live in a free demo.
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